What is AI?

AI tools are not thinking tools, but intelligence augmentation tools. Meaning you start with the problem, not the tech. Or the tool.

Artificial Intelligence, at its heart, is a subset of computer science that seeks to build machines that emulate human intelligence.

In the L&D landscape, the current AI tools and systems shine in content and assessment creation, data analysis, performance tracking, and claiming to “personalise” the learning experience for all individuals.

Here’s a simple way to look at it - AI is not a separate place on the internet—it is the internet.

What types of AI are there?

 

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Narrow AI

This type of AI is designed to perform a narrow task (e.g., facial recognition, internet searches, or driving a car). Most current AI systems fall under this category. They operate under a limited pre-defined range or set of contexts.

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General AI

A type of AI endowed with broad human-like cognitive capabilities, enabling it to tackle new and unfamiliar tasks autonomously. Such a robust AI framework possesses the capacity to discern, assimilate, and utilise its intelligence to resolve any challenge without needing human guidance.

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Super Intelligent AI

This represents a future form of AI where machines could surpass human intelligence across all fields, including creativity, general wisdom, and problem-solving. Superintelligence is speculative and not yet realised. Yes, this is our Terminator future.

What Type of AI are we using? 

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What does your culture look like?

You can only use the technologies that your organisational culture supports. So, what does your culture look like?

Like this matrix created by Egle Vinauskaite on helping you to identify your organisation’s appetite for AI and its ability to integrate it into the work that you do.

AI Matrix

 

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So, in L&D, how do I use it the right way?

Let's keep it simple – remember don’t start with the tech – start with the problem.

  1. What's the problem?
  2. Does learning play a role in solving the problem? Remember, learning is never the silver bullet.
  3. If learning can play a role in solving the problem, where can AI add the most value? Is it in the design process, the user experience or both?

Most of all…

Technology for learning can't succeed without relevance and motivation in place.

If we forget that learning is about context, not content, we’ll just create vast content libraries full of inaccurate information that no one cares about because it isn’t tied to performance or culture.

Partner with us

Is AI a challenge in your organisation? We get it, it can be hard to cut through the noise about how it's going to drastically change the way we work.

Why not have a chat with one of our Learning Partners who can help you navigate AI in the best way for your organisation.

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What some of our customers are saying:

“Inspire Group have been true partners in every sense of the word. I cannot recommend them enough! What a great experience and I cannot wait to collaborate with them on more projects in the future."

Robyn Jorge - HR Lead for Employee Engagement and Development

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Inspire Group were collaborative, supportive, responsive, and took time to understand us as an organisationas well as individuals.

Catherine Taylor - HR Manager, Atlas Copco Malaysia and Singapore

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Going through a bit of change?

Check out our complete guide to organisational change to get the scoop on navigating change... 

The 'phone a friend' edition, if you will.

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